Forgiveness

The practice of forgiveness has been found to improve health outcomes because it reduces physiological responses to stress. Forgiveness can serve as a powerful, self-administered salve. If one does not forgive, it is like handing the transgressor the skeleton key to the door of one’s life. Forgiveness might not prevent the pain of the past, …

From the Wall Street Journal to experts in medicine, therapy, and positive psychology, what does forgiveness mean and how does it affect the forgiver?

December 5, 2013 will be remembered for news of the death of the first black president of South Africa, anti-apartheid icon and Nobel Peace Prize winner, Nelson Mandela. I’m not normally drawn to writing about political leaders. But Mandela was different in every respect. His life was a life well-lived.

There is a lot of compelling evidence across industries, continents, and sectors that positive and virtuous practices pay off. Organizations make more money, are more productive, achieve higher quality, produce higher customer satisfaction, and create higher employee engagement. Moreover, evidence suggests that these relationships are causal. When virtuous practices improve, organizational outcomes improve as well.

If virtuousness is excellence in the human soul, what comprises excellence in the soul of an organization or business?