The latest buzz in leadership is all about empathy, with many calling for more of it in our leadership style. The theory goes that if leaders were more empathetic, we wouldn’t have situations like the no-holds-barred culture that Kantor and Streitfeld described at Amazon. But is a lack of empathy really the problem?
Dr. Daphne Scott, MAPP ’15, is the founder of DS Leadership Life, which specializes in creating conscious positive cultures and leadership development. Daphne combines strong leadership abilities with highly trained…