Amanda Horne

Civility is the subject of Christine Porath’s chapter in The Oxford Handbook of Positive Organizational Scholarship. She presents the state of empirical research into civility in the workplace. She notes that there has been less empirical research into the benefits of civility than into the costs of incivility. She also makes several suggestions for building …

This book helps coaches enhance their current coaching practices by applying a strengths-focus. The book does not preach. It leaves readers with a sense that they need to take what works, test it, be discriminating, and most of all be situational. The book is informative, practical, and will give all readers a wealth of ideas, …

In Kim Cameron’s Deviance Continuum, designed for use in businesses and other organizations, normality or healthy performance is a mid-point between positively deviant and negatively deviant performance. Negative and positive deviance are aberrations from normal functioning, problematic at one end and virtuous at the other.

In his chapter of the Oxford Handbook of Positive Organizational Scholarship, Marc Lavine defines positive deviance as “uncommon behavior that does not conform to expected norms but would be deemed positive by a referent group.” He explores a number of examples of positive deviance, mostly in social services settings, and ponders ways to increase the …

If virtuousness is excellence in the human soul, what comprises excellence in the soul of an organization or business?